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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Raymond Smith

Raymond Smith

March 7, 2025

5  out of  5
rating by Raymond Smith
"Sherry was awesome helped us with everything we needed"
We responded:
"Thank you, Raymond, for your wonderful feedback! I'm happy to hear that Sherry was able to assist you with everything you needed. Our team is always here to help, so feel free to reach out for any future needs or questions."
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Hayley Coffey

March 6, 2025

5  out of  5
rating by Hayley Coffey
"Hand's down Mrs. KAT is the most wonderful , most helpful friendly overall kindness person with excellent customer service skills and just overall sweetest down to earth and has a big heart caring person! Mrs. Kat is so very passionate and great explaining things to me as always goes above and beyond that's why I truly love dealing with her! You rock Mrs.Kat!"
We responded:
"Thank you for the wonderful review, Hayley! Randy, Megan, and Trina are fantastic assets to our team, and we’re happy to hear they were able to help you with your insurance needs."
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Carolyne Estrada

March 5, 2025

5  out of  5
rating by Carolyne Estrada
"I was very happy with the service I received from your agency. I worked with Kim and she was wonderful advising me to select the perfect coverage for my needs. I highly recommend your agency. Thank you so much for your help."
We responded:
"Thank you, Carolyne, for your wonderful feedback! I'm so glad to hear that Kim was able to assist you in finding the perfect coverage. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of Jan Tedder

Jan Tedder

February 21, 2025

5  out of  5
rating by Jan Tedder
"I called the office at 4:45 p.m. on Friday afternoon with a problem and talk to Sherry. I told her I was sorry to call so close to closing and she said absolutely no problem at all. She was terrific! She was polite, didn't rush me and solve the problem. It was a pleasure to deal with her!"
We responded:
"Thank you, Jan, for sharing your experience! I'm delighted to hear that Sherry was able to assist you so effectively, even late on a Friday. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Tim Griffith

February 14, 2025

5  out of  5
rating by Tim Griffith
"I called late 2024 to discuss my auto policy coverage and premiums. I connected with Patrick and he assisted me with understanding the premiums and changes that take place annually in the insurance industry. We made some adjustments which ended up saving me some money and I appreciated the candid dialogue. I also needed to Change insurance carriers from my home insurance policy. As a longshot, I asked to see if that was something possible as I have an older home and he was able to not only give me a great quote, but explain in detail next steps and coverages. Fast forward to today Where he took time out of the day to help. Ensure the new policy was received by the mortgage company, and that I was aware the changes were made. I can’t say enough about the service Patrick provides and how grateful I am to have an agent who actually speaks to me in a way that I can follow. He makes the process easy and clear which I appreciate."
We responded:
"We’re so happy we were able to assist you. Thank you for such kind feedback about our agency and staff. We try to provide exceptional service to all of our customers. We are so happy to have you as part of our Edith Aldrich – State Farm family. Please let us know how else we can help you in the future. "
Profile photo of Charles Kuhnwald

Charles Kuhnwald

February 9, 2025

3  out of  5
rating by Charles Kuhnwald
"At first they seemed really interested in helping me with my insurance needs but I guess I wasn't a big enough customer they took too much time over 5 days to try to get my paperwork all together so I went with a different company but the place was very professional will try in the future this place for other needs"
We responded:
"Charles, thank you for your feedback. We understand that timing is important when securing insurance, and we appreciate the opportunity to assist you. In some cases, additional information is required prior to us finalizing coverage, and we strive to make the process as smooth as possible for everyone. Our goal is to provide excellent service to every customer, no matter the size of their insurance needs. We’re glad you found our team professional and would love the chance to help with any future insurance needs. Please don’t hesitate to reach out if we can be of assistance down the road."
Profile photo of Joni Keen

Joni Keen

January 30, 2025

5  out of  5
rating by Joni Keen
"I had an issue that resulted from an error with a different agent that I had prior to a move I made. Once I got settled in my new home, I changed to Edith Aldrich as my agent. They quickly went into action and resolved the issue promptly and properly. I'm so happy I chose Edith as MY new agent!! Great customer service!!! I would recommend to anyone in Putnam county Florida."
We responded:
"Thank you, Joni, for sharing your experience! I'm glad to hear that our team was able to assist you swiftly and to your satisfaction. Your recommendation means a lot to us, and we're happy to have you as part of our community. If you ever need further assistance, feel free to reach out!"
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Amy Pahota

January 24, 2025

5  out of  5
rating by Amy Pahota
"Sherry was very knowledgeable and helpful! She had all the information ready when she called me and it was very easy to make a decision regarding my life insurance that would benefit my family."
We responded:
"Thank you, Amy, for sharing your experience! I'm glad Sherry helped you with your life insurance decision. Our team is here to make the process smooth for you and your family. If you have more questions or need assistance, reach out to us. We're here to help!"
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Christy Wilkinson

January 9, 2025

5  out of  5
rating by Christy Wilkinson
"Kat was very helpful and prompt when I needed to make some changes on my account🙂"
We responded:
"Thank you, Christy, for your wonderful feedback! I'm delighted to know that Kat was able to assist you promptly with your account changes. Our team is committed to providing excellent service, and it's great to see that reflected in your experience."
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P E

January 3, 2025

5  out of  5
rating by P E
"Working with Edith Aldrich is easy they care and go above and beyond to help with anything I need thanks so much team!"
We responded:
"I'm happy to know that you find working with our team easy and supportive! We truly appreciate your kind words and are here to assist with anything you need. Thank you for your feedback, and feel free to reach out anytime!"
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John Fogerty

November 19, 2024

5  out of  5
rating by John Fogerty
"Good friendly service and good people to do business with.They found ways to save me money.I like that."
We responded:
"John, thank you for your kind words and the fantastic rating! I'm glad our team could provide you with friendly service and help you save money. We appreciate your business and look forward to assisting you with any future needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Jim Jaqua

October 3, 2024

5  out of  5
rating by Jim Jaqua
"Sherry went above and beyond to provide me with all the paperwork that I needed to rent my apartment. I would recommend her to anyone. I appreciate everything that she did for me. James Jaqua"
We responded:
"Sherry is truly an asset to our team, and I'm glad she could assist you with all the necessary paperwork for your apartment rental. Your recommendation means a lot to us, Jim. If you ever need further assistance, don't hesitate to reach out. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Karen Dillard

Karen Dillard

September 16, 2024

5  out of  5
rating by Karen Dillard
"I spoke with Randy today and he was amazing. He went above and beyond. I absolutely recommend this establishment. Everyone has always been so nice and with very quick service."
We responded:
"Karen, thank you so much for your wonderful review! I'm glad Randy could provide such exceptional service and go above and beyond for you. It's great to know that our team has consistently been friendly and efficient. We appreciate your recommendation and look forward to assisting you with any insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Brenda Harlow

September 12, 2024

5  out of  5
rating by Brenda Harlow
"My experience with Katie was great."
We responded:
"Thank you, Brenda! I'm glad to hear that you had a great experience with Katie. We appreciate your feedback and look forward to assisting you with any future needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Michael Marmitt

September 10, 2024

5  out of  5
rating by Michael Marmitt
"Joanna Turner does a wonderful job at this agency. She is extremely responsive."
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Joanna has been extremely responsive and doing a great job at our agency. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Chastity Blevins

Chastity Blevins

September 4, 2024

5  out of  5
rating by Chastity Blevins
"As always, the best! Sherry did a great job explaining things to me today. 👍 If you're looking for new insurance, this is the place! 🚗 🏠"
We responded:
"Chastity, thank you for your wonderful review! I'm glad Sherry was able to explain everything clearly. We appreciate your recommendation and are always here to help with your insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Joseph Jernigan

Joseph Jernigan

June 25, 2024

5  out of  5
rating by Joseph Jernigan
"Called Michelle about a problem, she had no hesitation into taking care of it for me. She is very knowledgeable and straight forward. If you need to call State Farm, make sure you talk to Michelle. Shes the best!!!"
We responded:
"Thank you, Joseph, for your fantastic review! I'm pleased to hear that Michelle provided knowledgeable and straightforward assistance with your insurance needs. We're grateful for your kind words and look forward to helping you in the future! Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Mable

Mable

May 25, 2024

5  out of  5
rating by Mable
"Wonderful to work with. Easy to communicate. Very helpful."
We responded:
"Mable, your review means a lot to us! We're pleased to hear that you found working with us wonderful and communication easy. We're grateful for the opportunity to assist you and look forward to helping with your insurance needs in the future! - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of James D. Brown Jr.

James D. Brown Jr.

May 17, 2024

5  out of  5
rating by James D. Brown Jr.
"Edith Aldrich at State Farm and her staff are amazing. They are always able to answer every question I've had. Nice to work with real people that care and are there to help you."
We responded:
"James, thank you for your positive feedback! I am happy to hear we were able to answer any questions. We look forward to assisting you with all your insurance needs! - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Jennipher Olney

Jennipher Olney

May 16, 2024

5  out of  5
rating by Jennipher Olney
"Melody was very helpful and answered all of my questions either by phone or email. Very friendly and professional."
We responded:
"Jennipher, I'm pleased to hear that Melody provided you with helpful and professional service, answering all your questions promptly. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Mary Fournier

Mary Fournier

May 4, 2024

5  out of  5
rating by Mary Fournier
"Always ready to answer any question and be super helpful"
We responded:
"Mary, thank you for the five stars! We appreciate you!"
Profile photo of Wayne Prigmore

Wayne Prigmore

May 3, 2024

5  out of  5
rating by Wayne Prigmore
"Awesome"
We responded:
"Thanks for the positive review, Wayne! We value you for letting us be your good neighbor!"
Profile photo of Daniel Hale

Daniel Hale

May 3, 2024

5  out of  5
rating by Daniel Hale
"Michelle has informed me of all my four wheeler insurance options!"
We responded:
"Thank you for the 5-star review! Michelle is a wonderful member of our team, and we’re glad she was able to assist you."
Profile photo of Justine Charla

Justine Charla

May 3, 2024

5  out of  5
rating by Justine Charla
"Michelle helped me a ton! Discussed hospital income with me and what a great policy it is."
We responded:
"We love seeing reviews like this, Justine! I'm so happy Michelle provided you with valuable assistance and discussed the benefits of the hospital income policy with you. If you have any further questions or need assistance, please know our team is ready to assist you. - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
Profile photo of Nic Fecteau

Nic Fecteau

May 2, 2024

5  out of  5
rating by Nic Fecteau
"Michelle Wells is such an amazing employee! She was super helpful and friendly! She went above and beyond to help me!"
We responded:
"We greatly appreciate your feedback, Nic! Thank you for letting us know that Michelle provided you with excellent assistance and went above and beyond to help you. We value your recognition of her efforts, and if you have any further questions or need assistance in the future, please don't hesitate to reach out. - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"