State Farm® Insurance Agent Edith Aldrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Crews
May 5, 2025
5
out of
5
rating by Justin Crews
"Ok so I’ve had car insurance with a few companies now and somehow when the last company and I split I found State Farm thru an internet lead provider and this young lady named KAT!!! Let me tell you she was freaking amazing!!! While I was waiting to get my policy I lost my job, I told KAT what happened and for almost 2 months and she never blew up my phone and she kept my policy with the same amount of money the whole time!!! KAT is an amazing human being and an even better insurance agent please if you’re reading this and need car or life insurance please reach out to this specific company and ask for KAT!!!"
We responded:
"Thank you so much, Justin, for sharing your experience! I'm truly happy to hear about the exceptional service Kat provided during a challenging time. Her dedication and understanding are truly commendable. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Cassandra Head
May 2, 2025
5
out of
5
rating by Cassandra Head
"Kim and Patrick at Edith Aldrich’s State Farm office were outstanding to work with getting new homeowners insurance. They went to bat for us when the mortgage company was giving us a runaround. Thank you both for your expertise! 10/10 would recommend!"
We responded:
"Thank you, Cassandra! I'm so happy to hear that Kim and Patrick were able to assist you effectively with your insurance. Their dedication to resolving issues with the mortgage company truly shines through. We appreciate your recommendation and are here for any future insurance needs you may have!"
Kelly Crews
May 2, 2025
5
out of
5
rating by Kelly Crews
"Fast. Reliable and great customer experience every time I call"
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm happy to know that you find our service fast and reliable. Providing a great customer experience is our priority."
Mike Hull
May 2, 2025
5
out of
5
rating by Mike Hull
"Randy originally sold me the hospitalization policy, I can't believe the great value in this policy, I had a procedure done and in less than 2 weeks afterwards had a payout. I would encourage anyone to look into this amazing policy and Randy does a great job following up to make sure you get your value from the premium."
We responded:
"Thank you, Mike, for sharing your experience! I'm glad to hear that the hospitalization policy provided such great value and that Randy was able to assist you effectively. It's wonderful to know that the process was smooth and timely. If you have any more questions, feel free to reach out. We're here to help!"
Christie R
April 24, 2025
5
out of
5
rating by Christie R
"We are new to State Farm. Katie has been amazing answering my questions and transferring our policies. Her costumer service has been phenomenal and very happy we moved over. Thank you Katie!!!"
We responded:
"Thank you, Christie, for sharing your experience! I'm delighted to hear that Katie has been so helpful in answering your questions and transferring your policies!"
Ronald Cotton
April 18, 2025
5
out of
5
rating by Ronald Cotton
"Randy was very friendly and answered my questions. My concern was address as well."
We responded:
"Thank you, Ronald, for sharing your experience! I'm glad Randy could assist you and address your concerns. Our team is here to help with any other questions you may have. Feel free to reach out anytime!"
Twana King
April 10, 2025
5
out of
5
rating by Twana King
"Katie was so helpful, she was able to get me a new policy and renter insurance below what I was paying at my old insurance company. I am so thankful and blessed to have been able to talk/ work with Katie."
We responded:
"Thank you, Twana, for sharing your experience! I'm happy to hear that Katie was able to assist you in finding a new policy and insurance at a better rate. We appreciate your kind words and are grateful to have Katie on our team. If you need further assistance, feel free to reach out anytime!"
dalisha neal
March 31, 2025
5
out of
5
rating by dalisha neal
"Sherry is awesome !!!!"
We responded:
"Thank you, Dalisha! I'm delighted to know that Sherry made such a positive impression. She's a valued member of our team, and we're grateful for her dedication. If you need any assistance in the future, feel free to reach out!"
Jordan
March 28, 2025
5
out of
5
rating by Jordan
"My representative ms. Katie was very patient and explained the process in a clear, professional but friendly way. I would recommend anyone seeking a new policy to go to this company"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Katie was able to assist you with patience and clarity. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out."
lori ross
March 28, 2025
5
out of
5
rating by lori ross
"Katie and the rest of folks at State Farm in Palatka, Forida are wonderful to work with! So patient. We've had State Farm for over 45 years now. Wow!"
We responded:
"Thank you, Lori, for your kind words! I'm happy to hear that Katie and the team in Palatka have been wonderful to work with. Your loyalty over the past 45 years is truly appreciated. If you ever need anything, we're here to help!"
BJnFLA
March 28, 2025
5
out of
5
rating by BJnFLA
"Spoke with Sherry from Edith Aldrich State Farm in Palatka. She was the best helping me get my insurance transferred to the new truck. I have been a customer with them for 25 or 30 years and I’ve never had anything but excellent service. I highly recommend Edith AldrichState Farm and Sherry.👍"
We responded:
"Thank you so much for your kind words! I'm delighted to know that Sherry was able to assist you with transferring your insurance. Your loyalty over the past 25 or 30 years means a lot to us, and we're grateful for your continued support. If you ever need anything else, please don't hesitate to reach out."
Brenda Ryan
March 27, 2025
5
out of
5
rating by Brenda Ryan
"Kat was very friendly and helpful in getting me reimbursed for my towing expense."
We responded:
"Thank you, Brenda, for sharing your experience! I'm happy to hear that Kat was able to assist you. Our team is here to help with any questions or needs you may have."
Shannon Barrett
March 26, 2025
5
out of
5
rating by Shannon Barrett
"Kat was great at helping me get renters insurance and has been great with any help I’ve needed since :)"
We responded:
"Thank you, Shannon, for your wonderful feedback! I'm happy to hear that Kat was able to assist you with your insurance and continues to provide the support you need. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
nancy browning
March 26, 2025
5
out of
5
rating by nancy browning
"Sherry is amazing. She’s always kind and compassionate. Sherry knows her job and excels at it. It’s so nice when I can pick up the phone and call her and she says how may I help you."
We responded:
"Thank you, Nancy, for sharing your experience! I'm happy to hear that Sherry's kindness and expertise have made a positive impact. It's wonderful to know that you feel comfortable reaching out to her whenever needed. If there's anything else we can assist you with, please don't hesitate to contact us!"
Catrina Kelley
March 24, 2025
5
out of
5
rating by Catrina Kelley
"Nothing but the BEST! Katelyn Gruel has continually been professional and a pleasure to deal with. She is always quick to respond to my emails and phone calls, providing excellent support and solutions. I trust and appreciate the genuine attention to detail provided and will remain a loyal customer."
We responded:
"Thank you so much, Catrina! I'm glad to hear about your positive experience with Katelyn. Her dedication to providing prompt and professional support is truly valued. We appreciate your loyalty and are here for any future needs or questions you may have."
Raymond Smith
March 7, 2025
5
out of
5
rating by Raymond Smith
"Sherry was awesome helped us with everything we needed"
We responded:
"Thank you, Raymond, for your wonderful feedback! I'm happy to hear that Sherry was able to assist you with everything you needed. Our team is always here to help, so feel free to reach out for any future needs or questions."
Hayley Coffey
March 6, 2025
5
out of
5
rating by Hayley Coffey
"Hand's down Mrs. KAT is the most wonderful , most helpful friendly overall kindness person with excellent customer service skills and just overall sweetest down to earth and has a big heart caring person! Mrs. Kat is so very passionate and great explaining things to me as always goes above and beyond that's why I truly love dealing with her! You rock Mrs.Kat!"
We responded:
"Thank you for the wonderful review, Hayley! Randy, Megan, and Trina are fantastic assets to our team, and we’re happy to hear they were able to help you with your insurance needs."
Carolyne Estrada
March 5, 2025
5
out of
5
rating by Carolyne Estrada
"I was very happy with the service I received from your agency. I worked with Kim and she was wonderful advising me to select the perfect coverage for my needs. I highly recommend your agency. Thank you so much for your help."
We responded:
"Thank you, Carolyne, for your wonderful feedback! I'm so glad to hear that Kim was able to assist you in finding the perfect coverage. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Jan Tedder
February 21, 2025
5
out of
5
rating by Jan Tedder
"I called the office at 4:45 p.m. on Friday afternoon with a problem and talk to Sherry. I told her I was sorry to call so close to closing and she said absolutely no problem at all. She was terrific! She was polite, didn't rush me and solve the problem. It was a pleasure to deal with her!"
We responded:
"Thank you, Jan, for sharing your experience! I'm delighted to hear that Sherry was able to assist you so effectively, even late on a Friday. Her dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Tim Griffith
February 14, 2025
5
out of
5
rating by Tim Griffith
"I called late 2024 to discuss my auto policy coverage and premiums. I connected with Patrick and he assisted me with understanding the premiums and changes that take place annually in the insurance industry. We made some adjustments which ended up saving me some money and I appreciated the candid dialogue. I also needed to Change insurance carriers from my home insurance policy. As a longshot, I asked to see if that was something possible as I have an older home and he was able to not only give me a great quote, but explain in detail next steps and coverages. Fast forward to today Where he took time out of the day to help. Ensure the new policy was received by the mortgage company, and that I was aware the changes were made. I can’t say enough about the service Patrick provides and how grateful I am to have an agent who actually speaks to me in a way that I can follow. He makes the process easy and clear which I appreciate."
We responded:
"We’re so happy we were able to assist you. Thank you for such kind feedback about our agency and staff. We try to provide exceptional service to all of our customers. We are so happy to have you as part of our Edith Aldrich – State Farm family. Please let us know how else we can help you in the future. "
Charles Kuhnwald
February 9, 2025
3
out of
5
rating by Charles Kuhnwald
"At first they seemed really interested in helping me with my insurance needs but I guess I wasn't a big enough customer they took too much time over 5 days to try to get my paperwork all together so I went with a different company but the place was very professional will try in the future this place for other needs"
We responded:
"Charles, thank you for your feedback. We understand that timing is important when securing insurance, and we appreciate the opportunity to assist you. In some cases, additional information is required prior to us finalizing coverage, and we strive to make the process as smooth as possible for everyone. Our goal is to provide excellent service to every customer, no matter the size of their insurance needs. We’re glad you found our team professional and would love the chance to help with any future insurance needs. Please don’t hesitate to reach out if we can be of assistance down the road."
Joni Keen
January 30, 2025
5
out of
5
rating by Joni Keen
"I had an issue that resulted from an error with a different agent that I had prior to a move I made. Once I got settled in my new home, I changed to Edith Aldrich as my agent. They quickly went into action and resolved the issue promptly and properly. I'm so happy I chose Edith as MY new agent!! Great customer service!!! I would recommend to anyone in Putnam county Florida."
We responded:
"Thank you, Joni, for sharing your experience! I'm glad to hear that our team was able to assist you swiftly and to your satisfaction. Your recommendation means a lot to us, and we're happy to have you as part of our community. If you ever need further assistance, feel free to reach out!"
Amy Pahota
January 24, 2025
5
out of
5
rating by Amy Pahota
"Sherry was very knowledgeable and helpful! She had all the information ready when she called me and it was very easy to make a decision regarding my life insurance that would benefit my family."
We responded:
"Thank you, Amy, for sharing your experience! I'm glad Sherry helped you with your life insurance decision. Our team is here to make the process smooth for you and your family. If you have more questions or need assistance, reach out to us. We're here to help!"
Christy Wilkinson
January 9, 2025
5
out of
5
rating by Christy Wilkinson
"Kat was very helpful and prompt when I needed to make some changes on my account🙂"
We responded:
"Thank you, Christy, for your wonderful feedback! I'm delighted to know that Kat was able to assist you promptly with your account changes. Our team is committed to providing excellent service, and it's great to see that reflected in your experience."
P E
January 3, 2025
5
out of
5
rating by P E
"Working with Edith Aldrich is easy they care and go above and beyond to help with anything I need thanks so much team!"
We responded:
"I'm happy to know that you find working with our team easy and supportive! We truly appreciate your kind words and are here to assist with anything you need. Thank you for your feedback, and feel free to reach out anytime!"