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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 7, 2023

5  out of  5 rating by MA D
"Edith made it super easy to switch over to State Farm! She was very helpful and friendly. It only took a few minutes to complete. 10/10, would recommend."

Geneva Harsey

September 5, 2023

5  out of  5 rating by Geneva Harsey
"Having somewhere like this State Farm is worth it’s weight in gold. Seriously…I’ve saved enough money to buy a brick of gold throughout the last 6 months of being with Edith Aldrich SF. Just to top it off, they tell you as soon as they can when you’re able to save even more money. I got a call from Joanne today and she let me know my policy went down by $800! She was able to help me adjust my policy in a way that truly protects me much better than my initial policy. Thank you so much for your help today JoAnne! You guys are awesome 👏"

David Gonsalez

September 5, 2023

5  out of  5 rating by David Gonsalez
"Just made the switch from Progressive to Stare Farm for my Auto Policy. My agent: Trina Posey set up my policy quickly, efficiently, and accurately! Very pleasant to work with and impressive $avings!!!! Thanks!!!!!"

Jodi Ostrander

September 1, 2023

5  out of  5 rating by Jodi Ostrander
"I have been a long time customer of State Farm, and it's a good feeling to call and speak to someone who knows your story and jump on it! SHERRY you are the bomb!! Thanks for always calming me down and fixing things for me! Your patience is your gift to me!! ❤️❤️❤️"

Leigh Rion

August 31, 2023

5  out of  5 rating by Leigh Rion
"Great experience all around!"

Robert Barrs

August 27, 2023

5  out of  5 rating by Robert Barrs
"I would like to say a huge thank you to Joanne Turner. Joanne had reviewed my father’s insurance and reach out to us and lower my father’s insurance not by a little but a big yearly saving. You can tell Joanne cares for her clients. Thank you."


August 24, 2023

5  out of  5 rating by FINILIA BRITO
"The people at State Farm ( specially Sherry and her staff at the office )were friendly and considerate. They make you feel important and provide you with great service. They show what makes Florida great. I also been with the company for more then 9 years. Excellent, prompt service! The kind of service that has the customer first in mind! Everyone is very professional and courteous and I can honestly say I have already recommended many many of my customers and friends to call Sherry for their insurance needs! I won’t go anywhere else. I’ll definitely keep sending more customers on your way."

Megan W

August 15, 2023

5  out of  5 rating by Megan W
"Katrina was helpful and thorough with my auto insurance. Very thankful to her and would highly recommend!"


June 20, 2023

5  out of  5 rating by MaryBeth
"Randy was extremely helpful! Very patient and friendly! Definitely five star service."

Ashley Mathis

June 14, 2023

5  out of  5 rating by Ashley Mathis
"Trina was amazing helping me set a new auto insurance policy when my previous insurance company decided to start overcharging me. Thank you Trina and Edith Aldrich glad to be apart of State Farm."

Damian Walker

May 31, 2023

5  out of  5 rating by Damian Walker
"Edith Aldrich…great customer service…"

Vernida Phillips

May 30, 2023

5  out of  5 rating by Vernida Phillips
"My son and I are new to State Farm and it has already been helpful. My son started his truck so it could cool off inside. Luckily his daughter and pet were not in truck. We believe the battery must be bad in key. It locked with truck running and had no way to get inside. Someone was dispatched immediately. Had to come from Jax. Took about an hour. Very cordial and had it opened quickly. Thank you to all involved."

Jonni Sanchez

April 26, 2023

5  out of  5 rating by Jonni Sanchez
"Hands down the best all around!! I have been with them for 10 plus years and very happy with their costumer service!!!!"

Katharine Keyes

April 10, 2023

5  out of  5 rating by Katharine Keyes
"The staff are awesome. It is like Ma and Pa restaurants. Become your family so to speak. Edith Aldrich herself answered the phone one day that I called. You cannot go wrong insuring with State Farm via Edith Aldrich State Farm Insurance. Thank you to all of you at Edith Aldrich State Farm Insurance on Reid Street Palatka, Florida."

Leonard Taylor

April 7, 2023

5  out of  5 rating by Leonard Taylor
"I dealt with insurance agents before but none were as signally focus on getting me the right home coverage as Edith Aldrich. It went beyond just selling homeowners’ insurance to a new customer. Edith’s attention to all the little details that we talked about, made me feel like my policy was a must have partnership with the insurer. A very nice experience, for once, with no stress at all. I hope all of State Farm agents are as dedicated and knowledgeable as Edith."

Richard Green

March 28, 2023

5  out of  5 rating by Richard Green
"Excellent service from Joanne Turner!! Big help in evaluation my homeowner insurance needs!!"

Michael White

March 27, 2023

5  out of  5 rating by Michael White
"Trina was awesome! Great customer service! Would definitely recommend!"

Nancy Van Horn

March 22, 2023

5  out of  5 rating by Nancy Van Horn
"Very happy with the assistance Joanne Turner gave us while buying insurance. She is helpful, knowledgeable, and very friendly in a professional manner. It's always a pleasure working with the staff at Edith Aldrich State Farm Insurance. Nancy Van Horn."

Brandy H

March 11, 2023

5  out of  5 rating by Brandy H
"Amazing staff, always there to answer questions."

Charlie Winko

March 8, 2023

5  out of  5 rating by Charlie Winko
"Just wanted to thank Sherry and Trina for all the help in switching over from Geico. They were super helpful and friendly. I tried to do another review but google won’t let me do another. I just wanted to thank Megan for helping me save some money today. Insurance is something most people don’t want to pay for in the first place so saving money when everyone’s rates are going up is nice. Thanks again!"

elizabeth lucas

March 5, 2023

5  out of  5 rating by elizabeth lucas
"Always helpful and super friendly. Thursday, I felt like Megan was my Jake from State Farm! Thanks, Megan 😊 and Sherry too!"


March 3, 2023

5  out of  5 rating by LML
"Staff here is always pleasant, professional, and helpful."

j dog

March 1, 2023

5  out of  5 rating by j dog
"I am glad I came to Edith Aldrich State farm. I guess about. 2009. They have been so good to me, to my rescue after my truck broke down near a gator swamp yrs ago, to being slightly tardy on my bill, and more recent the passing of my beautiful mother 1 FEB. Their office sent a condolences card signed by all the wonderful employees and each one added a note. I cried so hard; it meant a lot to me. TY Last, but not least Wolfman Jack who is a native St Augustine man I found out has always been incredible when it comes to customer service. He is as friendly as one comes and helpful. Although he really should start his own radio show. (And stress the K, lol inside joke) Oh, and the prices for insurance are affordable, if not I am sure one of the fabulous employees in this office will figure something out for you 'all. They sincerely LOVE and Respect their customers. Thank you for the kindness you 'all have extended all these years to me. JW"

Theresa Cordero

February 22, 2023

5  out of  5 rating by Theresa Cordero
"I have been with them for about 2 years. They have been informative and helpful with my insurance rates and claims. The staff is always pleasant and kind. A pleasure to do businesses with."

John Lockhart Jr

February 15, 2023

5  out of  5 rating by John Lockhart Jr
"I am completely satisfied with the customer service I received. Ms. Aldrich explained all my insurance needs. throughout the process, very receptive and attentive. Never did she force any product or unnecessary products or services. Excellent customer service. Would recommend anyone that has insurance needs contact her. 5 STAR ***** SERVICE!!!!!"