State Farm® Insurance Agent Edith Aldrich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Cole
July 18, 2025
5
out of
5
rating by Linda Cole
"The most helpful staff that you will ever find anywhere! Terrific service! 10 stars! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟"
We responded:
"Thank you so much, Linda! I'm overjoyed to hear that you found our staff helpful and our service terrific. Your kind words mean a lot to us. If there's anything else we can do for you, just let us know!"
Elita Panchon
July 17, 2025
5
out of
5
rating by Elita Panchon
"I’ve been with State Farm now four years and I must say each time I have to visit them there on Reed Street. It’s always such a pleasure. The staff in there is such a delight to deal with and they never make you feel like you’re picking up their time, no matter how long it takes for them Hundred percent satisfied with State Farm I wish I could remember the young lady that helped me today she was absolutely amazing"
We responded:
"Thank you for your review, Elita! I'm so happy to hear that your visits to our office have been enjoyable and that our team has made you feel welcome. It's wonderful to know that you are completely satisfied with our service. If you ever remember the name of the young lady who assisted you, please let us know so we can acknowledge her efforts. We're always here to help with any of your insurance needs!"
Gypsy Traveler
July 15, 2025
5
out of
5
rating by Gypsy Traveler
"I helped drive my friend to pay her insurance. Fairly quick, since she's slow. Good service."
We responded:
"Thank you! I'm happy to hear that your friend received good service and that the process was quick for you both. If there's anything else we can assist with, feel free to reach out. Have a great day!"
Liquid Flames
July 3, 2025
5
out of
5
rating by Liquid Flames
"We have home owner's, car, and motorcycle insurance on one policy. It saved me $150 a month for the same coverage that Harley-Davidson insurance was offering. I also checked the other big ones like Progressive, Geico, Allstate, ect. The bundle discount and having an office and an agent local here in our town made this a no-brainer. Any time I need something, I can call them and they know who I am. The whole staff is amazing. And if it's after hours or a holiday and the local office is closed, I can call the 800 number and still get help. It's nice having people who live in our community that I can talk to when I need something or have a problem. Definitely shop around because insurance is different for everyone depending on your vehicle, age, driving record, ect. But even if they're just a little more expensive, the service you get with a local agent makes it so worth it."
We responded:
"Thank you, Liquid Flames, for sharing your experience! I'm glad to hear that bundling your policies with us has been beneficial and that our local presence adds value for you. It's wonderful to know that our team and the 24/7 support have been helpful. We're always here to assist with any needs you might have. Thanks for choosing us!"
Joey Todd
June 6, 2025
5
out of
5
rating by Joey Todd
"Very friendly and knowledgable staff helped me get the best insurance for me and at the right price"
We responded:
"Thank you, Joey! I'm happy to hear that our team was able to assist you in finding the right insurance at a great price. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
tommy hays
May 21, 2025
5
out of
5
rating by tommy hays
"These are great insurance people, courteous and professional staff, good prices, great customer service"
We responded:
"Thank you, Tommy, for your wonderful feedback! I'm happy to know that you found our team courteous and professional. It's great to hear that our prices and customer service met your expectations."
Jessica Laeber
May 20, 2025
5
out of
5
rating by Jessica Laeber
"Kat is amazing. She will make it the best easiest experience!"
We responded:
"Thank you, Jessica! I'm glad to hear that Kat made your experience smooth and enjoyable. We appreciate your feedback and are here to assist with any future insurance needs."
Ronda
May 12, 2025
5
out of
5
rating by Ronda
"I know insurance is high but Edith Aldrich Agency always gets me the best coverage. Representative Kat does a phenomenal job. She is always respectful and very professional! Thank you Kat for your service!"
We responded:
"Thank you, Ronda, for your wonderful feedback! I'm glad to hear that Kat has been providing you with respectful and professional service. We appreciate your trust in us to find the best coverage for your needs. If you ever have any questions or need further assistance, please feel free to reach out."
Justin Crews
May 5, 2025
5
out of
5
rating by Justin Crews
"Ok so I’ve had car insurance with a few companies now and somehow when the last company and I split I found State Farm thru an internet lead provider and this young lady named KAT!!! Let me tell you she was freaking amazing!!! While I was waiting to get my policy I lost my job, I told KAT what happened and for almost 2 months and she never blew up my phone and she kept my policy with the same amount of money the whole time!!! KAT is an amazing human being and an even better insurance agent please if you’re reading this and need car or life insurance please reach out to this specific company and ask for KAT!!!"
We responded:
"Thank you so much, Justin, for sharing your experience! I'm truly happy to hear about the exceptional service Kat provided during a challenging time. Her dedication and understanding are truly commendable. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Cassandra Head
May 2, 2025
5
out of
5
rating by Cassandra Head
"Kim and Patrick at Edith Aldrich’s State Farm office were outstanding to work with getting new homeowners insurance. They went to bat for us when the mortgage company was giving us a runaround. Thank you both for your expertise! 10/10 would recommend!"
We responded:
"Thank you, Cassandra! I'm so happy to hear that Kim and Patrick were able to assist you effectively with your insurance. Their dedication to resolving issues with the mortgage company truly shines through. We appreciate your recommendation and are here for any future insurance needs you may have!"
Kelly Crews
May 2, 2025
5
out of
5
rating by Kelly Crews
"Fast. Reliable and great customer experience every time I call"
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm happy to know that you find our service fast and reliable. Providing a great customer experience is our priority."
Mike Hull
May 2, 2025
5
out of
5
rating by Mike Hull
"Randy originally sold me the hospitalization policy, I can't believe the great value in this policy, I had a procedure done and in less than 2 weeks afterwards had a payout. I would encourage anyone to look into this amazing policy and Randy does a great job following up to make sure you get your value from the premium."
We responded:
"Thank you, Mike, for sharing your experience! I'm glad to hear that the hospitalization policy provided such great value and that Randy was able to assist you effectively. It's wonderful to know that the process was smooth and timely. If you have any more questions, feel free to reach out. We're here to help!"
Christie R
April 24, 2025
5
out of
5
rating by Christie R
"We are new to State Farm. Katie has been amazing answering my questions and transferring our policies. Her costumer service has been phenomenal and very happy we moved over. Thank you Katie!!!"
We responded:
"Thank you, Christie, for sharing your experience! I'm delighted to hear that Katie has been so helpful in answering your questions and transferring your policies!"
Ronald Cotton
April 18, 2025
5
out of
5
rating by Ronald Cotton
"Randy was very friendly and answered my questions. My concern was address as well."
We responded:
"Thank you, Ronald, for sharing your experience! I'm glad Randy could assist you and address your concerns. Our team is here to help with any other questions you may have. Feel free to reach out anytime!"
Twana King
April 10, 2025
5
out of
5
rating by Twana King
"Katie was so helpful, she was able to get me a new policy and renter insurance below what I was paying at my old insurance company. I am so thankful and blessed to have been able to talk/ work with Katie."
We responded:
"Thank you, Twana, for sharing your experience! I'm happy to hear that Katie was able to assist you in finding a new policy and insurance at a better rate. We appreciate your kind words and are grateful to have Katie on our team. If you need further assistance, feel free to reach out anytime!"
dalisha neal
March 31, 2025
5
out of
5
rating by dalisha neal
"Sherry is awesome !!!!"
We responded:
"Thank you, Dalisha! I'm delighted to know that Sherry made such a positive impression. She's a valued member of our team, and we're grateful for her dedication. If you need any assistance in the future, feel free to reach out!"
Jordan
March 28, 2025
5
out of
5
rating by Jordan
"My representative ms. Katie was very patient and explained the process in a clear, professional but friendly way. I would recommend anyone seeking a new policy to go to this company"
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Katie was able to assist you with patience and clarity. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out."
Lori Lynn Ross
March 28, 2025
5
out of
5
rating by Lori Lynn Ross
"Katie and the rest of folks at State Farm in Palatka, Forida are wonderful to work with! So patient. We've had State Farm for over 45 years now. Wow!"
We responded:
"Thank you, Lori, for your kind words! I'm happy to hear that Katie and the team in Palatka have been wonderful to work with. Your loyalty over the past 45 years is truly appreciated. If you ever need anything, we're here to help!"
BJnFLA
March 28, 2025
5
out of
5
rating by BJnFLA
"Spoke with Sherry from Edith Aldrich State Farm in Palatka. She was the best helping me get my insurance transferred to the new truck. I have been a customer with them for 25 or 30 years and I’ve never had anything but excellent service. I highly recommend Edith AldrichState Farm and Sherry.👍"
We responded:
"Thank you so much for your kind words! I'm delighted to know that Sherry was able to assist you with transferring your insurance. Your loyalty over the past 25 or 30 years means a lot to us, and we're grateful for your continued support. If you ever need anything else, please don't hesitate to reach out."
Brenda Ryan
March 27, 2025
5
out of
5
rating by Brenda Ryan
"Kat was very friendly and helpful in getting me reimbursed for my towing expense."
We responded:
"Thank you, Brenda, for sharing your experience! I'm happy to hear that Kat was able to assist you. Our team is here to help with any questions or needs you may have."
Shannon Barrett
March 26, 2025
5
out of
5
rating by Shannon Barrett
"Kat was great at helping me get renters insurance and has been great with any help I’ve needed since :)"
We responded:
"Thank you, Shannon, for your wonderful feedback! I'm happy to hear that Kat was able to assist you with your insurance and continues to provide the support you need. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
nancy browning
March 26, 2025
5
out of
5
rating by nancy browning
"Sherry is amazing. She’s always kind and compassionate. Sherry knows her job and excels at it. It’s so nice when I can pick up the phone and call her and she says how may I help you."
We responded:
"Thank you, Nancy, for sharing your experience! I'm happy to hear that Sherry's kindness and expertise have made a positive impact. It's wonderful to know that you feel comfortable reaching out to her whenever needed. If there's anything else we can assist you with, please don't hesitate to contact us!"
Catrina Kelley
March 24, 2025
5
out of
5
rating by Catrina Kelley
"Nothing but the BEST! Katelyn Gruel has continually been professional and a pleasure to deal with. She is always quick to respond to my emails and phone calls, providing excellent support and solutions. I trust and appreciate the genuine attention to detail provided and will remain a loyal customer."
We responded:
"Thank you so much, Catrina! I'm glad to hear about your positive experience with Katelyn. Her dedication to providing prompt and professional support is truly valued. We appreciate your loyalty and are here for any future needs or questions you may have."
Raymond Smith
March 7, 2025
5
out of
5
rating by Raymond Smith
"Sherry was awesome helped us with everything we needed"
We responded:
"Thank you, Raymond, for your wonderful feedback! I'm happy to hear that Sherry was able to assist you with everything you needed. Our team is always here to help, so feel free to reach out for any future needs or questions."
Hayley Coffey
March 6, 2025
5
out of
5
rating by Hayley Coffey
"Hand's down Mrs. KAT is the most wonderful , most helpful friendly overall kindness person with excellent customer service skills and just overall sweetest down to earth and has a big heart caring person! Mrs. Kat is so very passionate and great explaining things to me as always goes above and beyond that's why I truly love dealing with her! You rock Mrs.Kat!"
We responded:
"Thank you for the wonderful review, Hayley! Randy, Megan, and Trina are fantastic assets to our team, and we’re happy to hear they were able to help you with your insurance needs."