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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Jaqua

October 3, 2024

5  out of  5
rating by Jim Jaqua
"Sherry went above and beyond to provide me with all the paperwork that I needed to rent my apartment. I would recommend her to anyone. I appreciate everything that she did for me. James Jaqua"
We responded:
"Sherry is truly an asset to our team, and I'm glad she could assist you with all the necessary paperwork for your apartment rental. Your recommendation means a lot to us, Jim. If you ever need further assistance, don't hesitate to reach out. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Karen Dillard

September 16, 2024

5  out of  5
rating by Karen Dillard
"I spoke with Randy today and he was amazing. He went above and beyond. I absolutely recommend this establishment. Everyone has always been so nice and with very quick service."
We responded:
"Karen, thank you so much for your wonderful review! I'm glad Randy could provide such exceptional service and go above and beyond for you. It's great to know that our team has consistently been friendly and efficient. We appreciate your recommendation and look forward to assisting you with any insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Brenda Harlow

September 12, 2024

5  out of  5
rating by Brenda Harlow
"My experience with Katie was great."
We responded:
"Thank you, Brenda! I'm glad to hear that you had a great experience with Katie. We appreciate your feedback and look forward to assisting you with any future needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Michael Marmitt

September 10, 2024

5  out of  5
rating by Michael Marmitt
"Joanna Turner does a wonderful job at this agency. She is extremely responsive."
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Joanna has been extremely responsive and doing a great job at our agency. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of Chastity Blevins

Chastity Blevins

September 4, 2024

5  out of  5
rating by Chastity Blevins
"As always, the best! Sherry did a great job explaining things to me today. 👍 If you're looking for new insurance, this is the place! 🚗 🏠"
We responded:
"Chastity, thank you for your wonderful review! I'm glad Sherry was able to explain everything clearly. We appreciate your recommendation and are always here to help with your insurance needs. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Joseph Jernigan

June 25, 2024

5  out of  5
rating by Joseph Jernigan
"Called Michelle about a problem, she had no hesitation into taking care of it for me. She is very knowledgeable and straight forward. If you need to call State Farm, make sure you talk to Michelle. Shes the best!!!"
We responded:
"Thank you, Joseph, for your fantastic review! I'm pleased to hear that Michelle provided knowledgeable and straightforward assistance with your insurance needs. We're grateful for your kind words and look forward to helping you in the future! Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Mable

May 25, 2024

5  out of  5
rating by Mable
"Wonderful to work with. Easy to communicate. Very helpful."
We responded:
"Mable, your review means a lot to us! We're pleased to hear that you found working with us wonderful and communication easy. We're grateful for the opportunity to assist you and look forward to helping with your insurance needs in the future! - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
Profile photo of James D. Brown Jr.

James D. Brown Jr.

May 17, 2024

5  out of  5
rating by James D. Brown Jr.
"Edith Aldrich at State Farm and her staff are amazing. They are always able to answer every question I've had. Nice to work with real people that care and are there to help you."
We responded:
"James, thank you for your positive feedback! I am happy to hear we were able to answer any questions. We look forward to assisting you with all your insurance needs! - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Jennipher Olney

May 16, 2024

5  out of  5
rating by Jennipher Olney
"Melody was very helpful and answered all of my questions either by phone or email. Very friendly and professional."
We responded:
"Jennipher, I'm pleased to hear that Melody provided you with helpful and professional service, answering all your questions promptly. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Mary Fournier

May 4, 2024

5  out of  5
rating by Mary Fournier
"Always ready to answer any question and be super helpful"
We responded:
"Mary, thank you for the five stars! We appreciate you!"
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Wayne Prigmore

May 3, 2024

5  out of  5
rating by Wayne Prigmore
"Awesome"
We responded:
"Thanks for the positive review, Wayne! We value you for letting us be your good neighbor!"
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Haleforce Pumps

May 3, 2024

5  out of  5
rating by Haleforce Pumps
"Michelle has informed me of all my four wheeler insurance options!"
We responded:
"Thank you for the 5-star review! Michelle is a wonderful member of our team, and we’re glad she was able to assist you."
Profile photo of Justine Charla

Justine Charla

May 3, 2024

5  out of  5
rating by Justine Charla
"Michelle helped me a ton! Discussed hospital income with me and what a great policy it is."
We responded:
"We love seeing reviews like this, Justine! I'm so happy Michelle provided you with valuable assistance and discussed the benefits of the hospital income policy with you. If you have any further questions or need assistance, please know our team is ready to assist you. - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
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Nic Fecteau

May 2, 2024

5  out of  5
rating by Nic Fecteau
"Michelle Wells is such an amazing employee! She was super helpful and friendly! She went above and beyond to help me!"
We responded:
"We greatly appreciate your feedback, Nic! Thank you for letting us know that Michelle provided you with excellent assistance and went above and beyond to help you. We value your recognition of her efforts, and if you have any further questions or need assistance in the future, please don't hesitate to reach out. - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
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Stefanie Petak

May 2, 2024

5  out of  5
rating by Stefanie Petak
"michelle wells is an awesome worker and know sign language!! i have state farm for many years, love it (:"
We responded:
"Thank you, Stefanie! It makes our day hearing that Michelle's excellent service and sign language proficiency made a positive impression on you. We appreciate your loyalty to State Farm over the years and look forward to continuing our relationship for many more to come! - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
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Chrystyna L

May 2, 2024

5  out of  5
rating by Chrystyna L
"Michelle was very friends and about the hospital insurance. She gave me a lot of great information to take back to my husband. We love riding atv’s and she explained to me how important it is to have and how it works. We will definitely be back!!"
We responded:
"Thank you for sharing your experience, Chrystyna! I'm so glad that Michelle provided you with helpful information about hospital insurance and its importance, especially regarding your ATV activities. It's wonderful to know that you found the information valuable and that you plan to return. If you have any further questions or need assistance, we are here for you! - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
Profile photo of Lindsay Lanier - Realtor

Lindsay Lanier - Realtor

May 2, 2024

5  out of  5
rating by Lindsay Lanier - Realtor
"Michelle made the process of obtaining my home, car, and life insurance policies unbelievably easy. She also cooked dinner for me when I stubbed my toe, and saved my kitten when he got stuck in a tree. Best service ever!"
We responded:
"Thank you, Lindsay, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your home, auto, and life policies! Michelle always puts our customers first."
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Joseph Mellon

May 2, 2024

5  out of  5
rating by Joseph Mellon
"Michelle’s expertise in the insurance industry is truly impressive. She takes the time to thoroughly explain all policy details, answer any questions I may have, and provide tailored recommendations that suit my specific requirements perfectly. Overall, I cannot recommend State Farm Insurance Agent Michelle Cruz highly enough. From their professionalism to their personalized approach, they have consistently exceeded my expectations and set a benchmark for outstanding customer service in the insurance industry. If you are looking for an insurance agent who truly cares about your well-being and provides exceptional service, look no further than Michelle Cruz at State Farm, You will not be disappointed!"
We responded:
"Hi, Joseph! Thank you for the recognition of Michelle! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance policies. And… thank you for being the BEST part of our State Farm family!!"
Profile photo of Ashley Savitch

Ashley Savitch

May 2, 2024

5  out of  5
rating by Ashley Savitch
"I had an outstanding experience with Michelle! She took the time to thoroughly review my policy and identified areas where I could save money without compromising coverage. Her knowledge and expertise were evident, and she was incredibly helpful throughout the process. I highly recommend Michelle for anyone looking for top-notch insurance assistance. Thank you for your excellent service!"
We responded:
"Hello, Ashley! We're so happy to receive your shoutout for Michelle, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance policies."
Profile photo of Nyssa Schonauer

Nyssa Schonauer

May 2, 2024

5  out of  5
rating by Nyssa Schonauer
"I called in to ask about some quoting Michelle was very pleasant to talk with and extremely helpful! Thank you again!"
We responded:
"Thank you, Nyssa, for your positive feedback and for acknowledging the excellent assistance from Michelle! We greatly value your support and feedback."
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Ronnie Wells

April 30, 2024

5  out of  5
rating by Ronnie Wells
"Michelle was super helpful with helping me switch over to your office! Thank you Michelle!"
We responded:
"Thank you, Ronnie, for your positive feedback and for acknowledging the excellent assistance from Michelle! We greatly value your support and feedback. -Edith Aldrich - State Farm Insurance Agent"
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ted miller

April 22, 2024

5  out of  5
rating by ted miller
"Thanks for great help !!"
We responded:
"You're welcome, Ted! I'm glad we could provide you with great help. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Jennifer Sapp

April 19, 2024

5  out of  5
rating by Jennifer Sapp
"I had some questions about insurance and Michelle helped me. She was knowledgeable and super sweet. Anyone knows when looking for insurance it is a stressful task but Michelle made it so easy."
We responded:
"Jennifer, thank you for your feedback, and I'm glad to hear that Michelle was able to assist you effectively and pleasantly! It's great to know that she made your insurance experience stress-free and straightforward. - Edith Aldrich - State Farm Insurance Agent, Palatka, FL"
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Jeanne Wrann

April 18, 2024

5  out of  5
rating by Jeanne Wrann
"Michelle was very helpful answering some questions I have about insurance I'm considering purchasing for my home. She's very professional and gave me the answers I was looking for. I think I may switch to this insurance company"
We responded:
"Thank you for your kind words regarding Michelle! She is a vital asset to our team, and we admire the efforts she makes to ensure our clients always have a seamless experience! We thank you for choosing us, and we are excited at the chance to serve you again soon! - Edith Aldrich - State Farm Insurance Agent | Palatka, FL"
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susan balogh

April 18, 2024

5  out of  5
rating by susan balogh
"State Farm has always given me a 5 star performance since 1981. I have had a home and several cars and trucks insured thru them. I moved from Orlando to Melrose in 2019. The agents have changed but not the service. Recently, Melody called just to check up on me and wanted to know if I would be interested in Life Insurance. During our call, she also helped me decrease my new car purchase policy."
We responded:
"Susan, It's wonderful to hear about your long-standing positive experience with State Farm since 1981! Consistent excellent service over such a span of time speaks volumes about the reliability and dedication of the agency. It's also great that even with agents changing, the quality of service remains high. Melody's proactive approach in checking up on you and offering additional services like life insurance while also helping you adjust your policy demonstrates a commitment to meeting your evolving needs. If you ever have further questions or require assistance, feel free to reach out to our team. - Edith Aldrich - State Farm Insurance Agent"